Return Policy

Return Policy

At Bones Threads, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return it under the following conditions:

Return Period

• You have 14 days from the date of delivery to return your t-shirts for a refund or exchange.

Conditions for Return

• The item(s) must be in their original condition, unworn, unwashed, and with all tags attached.
• Items that do not meet these criteria will not be accepted for return.

Return Shipping

• Customers are responsible for the cost of return shipping. Since we offer free standard shipping on all orders, we do not cover return shipping costs.
• Please ensure that the return package is securely packaged to prevent any damage during transit.

Return Process

1. Initiate a Return: To initiate a return, please contact our customer service team at hello@bonesthreads.com within the 14-day return period. Provide your order number and the reason for the return.
2. Receive Return Instructions: Our customer service team will provide you with detailed return instructions and the return shipping address.
3. Ship Your Return: Send the item(s) back to us using a trackable shipping method. Retain the tracking information until your return is processed.
4. Inspection and Refund: Once we receive and inspect the returned item(s), we will process your refund within 5 business days. Refunds will be issued to the original payment method used for the purchase.

Non-Returnable Items

• Gift cards
• Final sale items

Exchanges

• If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at hello@bonesthreads.com. We will arrange for a replacement or refund at no additional cost to you.

Contact Us

• For any questions or concerns regarding returns, please contact our customer service team at hello@bonesthreads.com. We are here to help!